We have had our water softener for 23 years, and we absolutely love it. We have never had an issue with it, and the water from the osmosis thing tastes better than bottled. Only upkeep is changing filters yearly, and the company comes and does that. Skin is softer, hair combs easier, clothes cleaner.
We have had our Puronics system for ohhh about 8 months now and we couldn't be happier. The best is the silky feeling it leaves you with when your in the shower or bath. Plus, we don't really have to use any lotion for dry skin as the system has eliminated the need for this. The taste is incredible too and it's easy on the pipes (we have hard well water in Shawnee). The cost was reasonable and the customer service is excellent. Highly recommend and a big Bravo Zulu.
My wife thinks it's the best Christmas present ever. From initial sales through completion of installation, all people involved have been very professional, knowledgeable, & pleasant to work with.
Installation was quick and clean. Workers were courteous and friendly. They explained how to use and take care of the system. They were in and out in a few hours. It was a great experience!
I couldn't have asked for a more professional and friendly crew. The guys arrived early and were thorough and conscientious. They knew what needed to be done and went about it in a timely manner. What I thought would take them at least 5 hours was completed in less the 3 hours. They cleaned up any debris and hauled of all the boxes. I really do wished, I had gotten this done 10 years ago when I first talked with the owner of this company. Highly recommend anyone thinking of any kind of water treatment to go with this system and General Ionics of Oklahoma. I love, love the taste and feel of my new clean water!
The job was done professionally. The service tech was on time, friendly and very helpful. We were pleased with the work. We have had our system for many years and General Ionic has taken excellent care of the system.
Randy and Mary Lou Hunt
I have had my water softener over 25 years and noticed a leak. I called to schedule an appointment for repair. I was called back the same day that I called and was scheduled for the repair the next day. The Tech called and was very polite to see if it was possible to arrive ahead of the scheduled time. I received very prompt repair service. After 25 years the o’rings and seals needed replacement. It was close to the time of my annual service so he went ahead and did the Hygene filter and also changed the filters at the drinking water. This saved me another service call that would have been in the near future. The Tech was very professional and cleaned and picked up everything from the repair. This has been a very honest company. When I purchased my water softener in 1991, I was told that they would move it one time at no cost and they did when we built a new home in 2006. I highly recommend this company.
General Ionics provided the best service and installation that I could have asked for in a service company. The sales process clearly explained what the system could and could not do and how the water softener system would be installed in our home. Due to a less than ideal, plumbing situation, General Ionics found a great solution for our installation and it works perfectly for our needs. The General Ionics team did a great job fully explaining the system and how to operate it in the future. Actually, you need to do very little other than add salt. The company followed up with us a couple weeks after our installation and I expressed a few questions regarding salt consumption. They immediately sent out a technician and ensure the system was operating correctly. This is what you expect from a top-notch company! We love the new water, in the home, and expect everything to last so much longer. We give General Ionics an A+ rating.
Moved into a new house that is on well water. Didn't know the area had horrible well water. Called several companies to test the water. General Ionics seemed to be the most knowledgeable and concerned. They had to special order a system for our water because it was so corrosive. Once the system came in, it took less than 4 hours to install the whole house filtration system and two reverse osmosis systems for drinking water. They were able to get remove all solids and hardness from the water. Whenever I call with questions they get back to you immediately and they are very attentive to your concerns. They have been amazing to work with. I would definitely recommend them to others in the area.
This service was provided by Zac and Jared. They arrived at the time previously set. They were very polite and professional in explaining their service of my system. They gave my system excellent attention and explained very well what they found concerning the condition of my system and the service of it. They were very respectful of my property as they worked in and around it. I was 100% satisfied with both technicians and their quality of work. I have been a customer of General Ionics for approximately 30 years and would recommend them as an excellent service provider with very trust worthy and professional technicians.